How to request a refund
Sign in with the Microsoft account you used to buy Agent Studio Private, open your order history in the Microsoft Store app (or at account.microsoft.com), and request a refund from there. Eligibility, the request window, and how quickly funds are returned are all set by Microsoft's own refund policy for Store purchases, not by us.
Get help first, if you'd rather keep it
If something isn't working the way you expected, contact admin@evermontre.com before requesting a refund. We reply within one business day and can usually resolve installation, setup, or licensing issues directly.
After a refund
Once Microsoft processes your refund, your license to use Agent Studio Private ends. Please uninstall the app from any device you installed it on.